This document sets out the rules governing the use of the platform 9fun by all users registered in Brazil. By creating an account and using any 9fun service — Sports Betting, Live Casino, poker, slots, or any other product — you confirm that you have read, understood, and agree to these terms in full.
A summary of the key topics covered in these 9fun guidelines.
Account creation rules, age requirements (18+), identity verification, and eligibility conditions for residents in Brazil.
How deposits via Pix, boleto, and card work, transaction limits, processing times, and rules for requesting a withdrawal.
Conditions for valid Sports Betting, cancellations, outcomes for abandoned matches, and rules for the markets available on 9fun.
Bonus release conditions, rollover requirements, expiration dates, and restrictions applicable to active promotions on the platform.
How 9fun collects, stores, and uses your personal data in compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018).
Self-control tools, deposit and loss limits, self-exclusion, and 9fun's policy for protecting vulnerable players.
By accessing, creating an account, or using any service provided by 9fun — including Sports Betting, live casino, poker, slots, crash games, and any other category available on the platform — you confirm that you have read these Terms and Conditions in full, understood their content, and agree to comply with them without reservation.
If you do not agree with any part of this document, we ask that you do not use the services of 9fun. Continued use of the platform after any changes to these Terms constitutes automatic acceptance of the new conditions, which will always be communicated at least 30 days in advance via your registered email and a notice on the platform.
To use 9fun, you must create a user account. Registration is free and must be completed with accurate, complete, and up-to-date information. Only one account per person is allowed — duplicate accounts will be identified and closed, with any pending balance potentially blocked until verification is complete.
The 9fun may request additional documentation for identity verification (KYC — Know Your Customer) at any time, particularly before processing withdrawals above a certain amount or in situations that indicate a need to confirm user data. Accepted documents are: national ID (RG), driver's license (CNH), Brazilian passport, or work permit booklet. Failure to provide the required documents within the requested timeframe may result in a temporary withdrawal suspension.
You are solely responsible for keeping your password confidential and your account secure. We recommend using a strong password (a mix of uppercase and lowercase letters, numbers, and symbols) and enabling two-factor authentication when available. The 9fun will never ask for your password via email, chat, or phone.
The services of 9fun are exclusively for individuals who meet the following criteria:
The 9fun enforces strict age verification during registration and may request documentary confirmation at any time. Access to the platform by anyone under 18 is strictly prohibited, and any attempt to circumvent this restriction will result in immediate account closure and a refund of the deposited balance following identity confirmation.
The 9fun accepts the following deposit methods, all processed exclusively in BRL (R$):
The minimum deposit amount is R$ 20,00. There is no globally defined maximum amount, but specific limits may apply depending on the payment method or account. Users who wish to set a personal deposit limit can do so at any time in the account settings panel, as part of 9fun's responsible gambling tools 9fun.
All deposits must be made using a payment method in the account holder's own name. Deposits from third parties are not accepted and will be refunded after verification. This policy exists to protect users and prevent misuse of the platform.
The 9fun processes withdrawals primarily via Pix, with an average processing time of under 2 minutes for most requests. The withdrawal method must match the deposit method used, except where the deposit was made via boleto — in that case, the withdrawal may be processed via Pix to the key registered in the user's name.
For high-value withdrawals or in situations where 9fun deems necessary for security or compliance reasons, additional documentation may be requested. This process is typically completed within 24 hours. During verification, the account balance remains available and the user is notified by email.
Sports Betting at 9fun are governed by the specific rules of each sport and market, available on each event's page. The general guidelines below apply to all events:
A bet is considered valid once the confirmation is displayed on screen and recorded in the account history. The odds shown at the time of confirmation are the ones that apply — any subsequent changes do not affect bets that have already been placed.
The 9fun reserves the right to correct obvious pricing errors (odds clearly outside market standards) and, where necessary, void bets placed on incorrect odds, returning the staked amount to the user's balance. This measure is applied with judgment and in a reasonable manner, not to the detriment of bettors who placed legitimate wagers.
Parlay bets combine selections from different events, multiplying the odds. All selections must be correct for the bet to win. Including two or more markets from the same event in a single parlay may be restricted depending on the rules of each sport.
The casino games available on 9fun — including slots, roulette, blackjack, Live Casino with professional dealers, crash games, and poker — use certified Random Number Generation (RNG) systems audited by independent bodies, ensuring unpredictable and unmanipulated outcomes.
The poker tables at 9fun operate with rakeback as detailed at each table. The use of external assistance software (HUDs, bots, or any automation), collusion between players, and any form of coordination that harms other participants are strictly prohibited. If any of these practices are identified, the account will be closed and the balance seized.
Progressive jackpots available on select games accumulate in real time and are paid out according to each game's specific rules. The amount displayed on screen reflects the current running total. Jackpot payouts are subject to identity verification before the withdrawal is processed.
The 9fun regularly offers bonuses and promotions to its users. Participating in any promotion implies acceptance of that offer's specific rules, which should be read before opting in. The general rules below apply to all bonuses unless otherwise stated in the individual promotion's terms:
Use of 9fun assumes that users act in good faith and within the established rules. The following behaviors are strictly prohibited and may result in temporary suspension or permanent account closure:
If prohibited conduct is identified, the 9fun may immediately suspend account access, block withdrawals, and open an investigation. The user will be notified by email and given the opportunity to present their side of the story before any final decision regarding account closure is made.
The 9fun is committed to responsible gambling and provides a set of tools to help users stay in control of their experience on the platform. Betting should be treated as entertainment — never as a source of income or a solution to financial problems.
To access any of these tools, go to the Responsible Gaming or contact our 24/7 support team. Self-exclusion requests are processed within 24 hours and access is blocked for the entire requested period.
The 9fun operates in full compliance with Brazil's General Data Protection Law (LGPD — Lei nº 13.709/2018). Your personal data is collected, stored, and processed based on the legitimate purposes of service delivery, fraud prevention, legal compliance, and continuous improvement of the platform experience.
To exercise any of these rights, please contact our Data Protection Officer (DPO) at privacidade@9fun.best. All requests are answered within 15 business days. For more details on how we handle your data, see our Privacy Policy complete.
All transactions on 9fun are protected by 256-bit SSL encryption — the same standard used by major Brazilian banks. Your data is never sold or shared with third parties for commercial purposes without your express consent.
Privacy questions? Contact us: privacidade@9fun.best
Users may request voluntary account closure at any time by contacting the support team at 9fun via live chat. Before the account is closed, any available balance must be withdrawn or it will be returned to the original payment method used for the last deposit.
The 9fun may suspend or close accounts in the following situations, without prejudice to others set out in these Terms:
In the event of account closure due to prohibited conduct, balances obtained through fraudulent activity will be withheld. Balances deposited in good faith that are not linked to the irregular conduct will be returned once the internal investigation is complete.
The 9fun is not liable for financial losses resulting from bets or games placed on the platform — the outcome of Sports Betting and casino games is inherently uncertain, and users consciously accept this risk when participating.
9fun makes every reasonable effort to keep the platform running 24 hours a day, but does not guarantee uninterrupted availability. In the event of a technical failure that results in lost bets or inability to access an active event, 9fun will assess each case individually and may, at its discretion, void the affected bets and return the amount to the user's balance.
The 9fun may update these Terms at any time to reflect changes in services offered, applicable legislation, or the platform's operational practices. Any significant changes will be communicated at least 30 days in advance via the registered email address and through a prominent notice on the platform.
Continued use of the services of 9fun after the effective date of the new conditions constitutes automatic acceptance of the changes. If you do not agree with the changes, you have the right to close your account and withdraw your available balance before the new conditions take effect.
The date of the last update to this document is shown at the top of this page. If you have any questions about which version is currently in effect or about the content of previous versions, please contact our support team.
Our support team is available 24 hours a day, 7 days a week, to answer questions about these Terms or any aspect of 9fun's services 9fun. Support is provided in Brazilian Portuguese by real people — no bots, no endless loops.
For matters related to responsible gambling, self-exclusion, or any situation involving user well-being, our team is specially prepared to offer guidance and support without judgment.
Straight answers to the questions our support team receives most often.
Now that you know the platform's rules, make the most of everything 9fun offers: football, poker, live casino, slots, and much more — with Pix withdrawals in under 2 minutes and 24/7 support in Portuguese.