The 9fun respects each user's privacy and handles personal data responsibly. This document clearly explains what information we collect, how we use it, how we protect it, and what your rights are as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018).
A straight-to-the-point summary of 9fun's key commitments to protecting your data.
What information 9fun collects at registration, during platform use, and in financial transactions — and why each piece of data is necessary.
256-bit SSL encryption, internal access controls, continuous monitoring, and information security practices applied at 9fun.
9fun does not sell your data. Learn about the specific situations in which information may be shared with technical service providers or as required by law.
Access, correction, deletion, portability, and objection — learn about all the rights Brazilian law grants you as a personal data subject.
How 9fun uses cookies to enhance your experience, which ones are required, and how you can manage your tracking preferences.
How to contact our Data Protection Officer (DPO) to exercise your rights, ask questions, or submit a request.
The LGPD gives you real control over your personal information on 9fun.
Request a copy of all data 9fun holds about you.
Update any incorrect or outdated information in your profile.
Request the removal of your data, subject to mandatory legal retention requirements.
Receive your data in a structured, machine-readable format.
Object to the processing of your data for specific purposes.
Find out who your data has been shared with and for what purpose.
To exercise any of your rights, please get in touch: privacidade@9fun.best — response within 15 business days.
This Privacy Policy describes how 9fun collects, uses, stores, protects, and, when necessary, shares the personal data of its registered users in Brazil. This document was prepared in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709, of August 14, 2018) and other applicable Brazilian regulations on data protection and consumer rights.
When creating an account on 9fun and use any of our services — Sports Betting on football (Brasileirão, Libertadores, Copa do Brasil), volleyball, basketball (NBB), MMA/UFC, e-sports, poker, Live Casino, slots, crash games, or any other option available on the platform — you confirm that you have read and understood this policy.
For the purposes of the LGPD, the controller of your personal data is 9fun, a Sports Betting and online live casino platform operating in the Brazilian market, with administrative headquarters in Brazil. The data controller is responsible for all decisions regarding the processing of personal data collected through the 9fun platform, its applications, and customer service channels.
The 9fun has appointed a Data Protection Officer (DPO) responsible for ensuring that data processing practices comply with the LGPD, handling data subject requests, and maintaining a communication channel with the Autoridade Nacional de Proteção de Dados (ANPD). To contact the DPO, please use the email privacidade@9fun.best.
The 9fun only collects the data necessary to deliver its services securely, meet legal obligations, and improve the user experience. Collection is proportionate and limited to the purposes described in this policy.
| Data | Primary purpose |
|---|---|
| Full name | Data subject identification and identity verification (KYC) |
| CPF | Account uniqueness verification, legal compliance, and fraud prevention |
| Date of birth | Age verification (18+) |
| Email address | Account access, communications, and notifications |
| Mobile number | Security verification and communications |
| Home address | Legal compliance and eligibility verification |
| Identity documents | KYC process and compliance with anti-money laundering regulations |
| Bank details / Pix key | Processing deposits and withdrawals in BRL |
By using the platform 9fun, we automatically collect certain technical data required for the service to operate securely and efficiently:
The 9fun processes your personal data solely for the purposes described below. Any new use not covered by this policy will be communicated to you before it takes place, with the option to refuse where the legal basis permits.
The LGPD requires that every processing of personal data be grounded in a specific legal basis. The 9fun processes your data on the following legal bases set out in Article 7 of Law No. 13,709/2018:
The 9fun does not sell or transfer your personal data to third parties for their own commercial use. Sharing only occurs in the specific, limited situations described below, always with appropriate safeguards in place:
To operate the platform, the 9fun works with service providers that process data on our behalf, under our direct instruction and supervision, bound by contractual obligations of confidentiality and restricted use limited to authorized purposes:
The 9fun may disclose personal data to competent authorities — such as the Ministry of Finance, COAF, Receita Federal, or the Judiciary — when required by a valid legal, judicial, or regulatory order. In such cases, we share only the minimum necessary to comply with the order.
The security of your information is treated as an operational priority at 9fun. We have implemented multi-layered technical and organizational measures to protect your data against unauthorized access, loss, alteration, or leakage:
If you suspect unauthorized access to your account or notice any unusual activity, contact our security team immediately via the 24/7 live chat on the platform or by email at contato@9fun.best.
Change your password immediately and never share your credentials with anyone — 9fun will never ask for your password via email, chat, or phone.
The 9fun retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum legal retention obligations applicable to the financial and betting sector in Brazil. General timeframes are:
Once the applicable retention periods expire, data is securely deleted or anonymized so that the individual can no longer be identified. Anonymized data may be retained for statistical purposes and service improvement.
The 9fun uses cookies and similar technologies to ensure the platform works correctly, improve your browsing experience, and — with your consent — personalize content and communications. Below are the types of cookies used:
You can manage your cookie preferences at any time by accessing the cookie settings on the platform. Declining non-essential cookies does not prevent you from using the core services of the 9fun. Modern browsers also let you manage cookies directly through your browser settings.
The LGPD grants you, as a personal data subject, a robust set of rights that can be exercised at any time directly with the 9fun. See how each one works in practice:
You may request a full copy of the personal data that 9fun holds about you, including what data is processed, for what purposes, and with whom it has been shared. We deliver the information in a readable format within 15 business days of the request.
If any of your information is incorrect, incomplete, or out of date, you have the right to request a correction. For basic account details (name, email, phone number), updates can be made directly in your account dashboard. For data that requires document verification, please contact support.
You may request the deletion of your personal data when it is no longer needed for the purposes for which it was collected, or when you withdraw your consent (for data processed on that legal basis). Deletion is subject to the minimum retention periods required by law, as described in Section 8 of this policy.
You may request your data in a structured, commonly used, machine-readable format (such as CSV or JSON) for transfer to another service provider, where technically feasible.
For data processed on the basis of consent — such as receiving marketing communications — you may withdraw your authorization at any time at no cost. Withdrawal does not affect any processing that took place before your request. For objections to processing based on legitimate interest, we assess each case individually, taking into account the impact on the service provided.
If you believe your rights as a data subject have not been respected by 9fun, you have the right to file a complaint with the National Data Protection Authority (ANPD), the body responsible for overseeing LGPD compliance in Brazil.
The services of 9fun are intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. The registration process includes date-of-birth verification, and accounts with financial transactions require documentary identity verification to confirm legal age.
If you are the legal guardian of a minor and believe they may have created an account on the 9fun, please contact our support team immediately. The account will be closed, the data will be deleted, and any deposited funds will be refunded after identity verification of the legal guardian, in accordance with our responsible gambling policy.
In certain operational situations, personal data may be processed on servers located outside Brazil — for example, on cloud infrastructure with data centers in other countries. When this occurs, the 9fun ensures that:
You have the right to be informed about any international transfers affecting your data and may request further information by contacting the DPO at 9fun.
The 9fun may update this Privacy Policy periodically to reflect changes in legislation, our services, or data processing practices. Any material changes will be communicated at least 30 days in advance via your registered email and through a prominent notice on the platform, before taking effect.
Changes that expand the use of your data for new purposes, or that significantly alter how we handle sensitive information, will be communicated with a request for renewed consent where required by the applicable legal basis.
Continued use of the platform after the effective date of any updates constitutes acknowledgment of the new terms. The date of the most recent update is always shown at the top of this document. Previous versions are available upon request to the DPO.
To exercise your rights as a data subject, clarify questions about this policy, or submit any privacy-related request to 9fun, use the channels below:
Privacidade@9fun.best
Response within 15 business days. To exercise your LGPD rights and request access, correction, or deletion of your data.
Available directly on the platform, 24 hours a day, 7 days a week. Real-person support in Brazilian Portuguese.
Contato@9fun.best
For general inquiries, account questions, or non-urgent support. Response within 24 hours.
If you believe your rights have not been upheld, you may file a complaint with Brazil's National Data Protection Authority (ANPD).
The most common questions we receive about how we handle your data.
The 9fun was built with privacy and security as core pillars. Sign up and enjoy Sports Betting on football, poker, Live Casino, and much more — with your data protected under the LGPD, 256-bit SSL encryption, and withdrawals via Pix in under 2 minutes.